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Snugg is an online platform that helps improve your home's energy efficiency. By analysing its current and potential performance, we create a personalised home improvement plan including links to relevant grants and recommended local installers. Our mission is to make energy efficient homes simple and affordable for everyone.
Snugg simplifies the often complex and confusing process of making your home more energy-efficient by putting all the necessary information together at your fingertips. The Snugg platform helps you create a tailored home improvement plan which shows you the steps you need to take to improve your home's energy efficiency. We'll show you which grants are available to help fund your home improvements, and we plan to include other sources of finance in the future. We'll connect you with a trusted installer who can help you decide exactly what you need and give you a quote for the work. And finally, we'll help you stay on track with your home efficiency improvement journey by providing relevant reminders and updates.
The amount you could save will vary depending on your needs and circumstances. You can find out for free using the Snugg platform. You'll get a list of the energy efficiency measures you could put in place in your home, along with estimates of how much making each change could save you on your energy bills. We base estimates on your type of home, the type of installation and current energy prices. Snugg doesn’t make the changes for you, but we'll signpost you to installers that can.
The time it takes for an installation to pay for itself will vary depending on the cost of the installation and the energy costs you'll save over time. The Snugg platform will give you an estimated payback time using average installation costs and current energy prices. Looking at the home's increased property value, thanks to the energy efficiency improvements installed, is also worth considering.
After inputting your postcode, the Snugg platform generates a model of your property based on a number of sources including EPC certificate if available, and the Energy Savings Trust’s (EST) Home Analytics database. The Snugg tool then allows users to check the details created by this model and correct if required. We then use EST’s Dynamic Engine to model all possible combinations of energy savings measures to meet your budget and goal. Finally, Snugg generates a tailored action plan, identifying the most cost-effective measures.
Snugg is completely free for our users. We want to ensure everyone benefits from our service without any costs or hidden fees. So instead, we earn money by partnering with organisations who pay us a fee to provide their customers with a customised version of Snugg. We also receive limited referral fees and commissions from our installation partners.
No. Instead, the Snugg platform helps you understand which sources of funding might be available to you. This might include government grants and loans, for example. We hope to include links to other financial options available through banks and other providers soon.
Nothing! Snugg is free for users.
No. Snugg is mostly aimed at property owners, including private landlords, who want to improve their home's energy efficiency. But some home energy improvement grants are available to tenants. So if you're a renting tenant, you'll need to check if you're eligible for the options we recommend and check your lease to make sure that you're allowed to make the energy efficiency changes suggested.
No. Instead, we provide you with details of accredited installers in your area. You can then decide if you want to use them to carry out your installations.
We take your privacy extremely seriously. You can opt out of tracking at any time and we only collect the minimal personal data necessary, such as email and property information. This allows us to provide you with the best possible service while respecting your privacy. To ensure the security of your personal data, we encrypt it both in transit and at rest within our cloud-based AWS database, which is designed to meet enterprise-grade standards. For more information, please read our privacy policy.
We're committed to providing you with a secure online experience. So we've built our website using industry-leading technology that meets industry standards. This includes encrypting all traffic with SSL for maximum security. We also take great care to protect your personal data, which we store and encrypt within the cloud using AWS. Our infrastructure is cloud-native. This allows our development team to leverage the unparalleled scale and flexibility of the cloud. It also allows our users to benefit from an enterprise-grade network architecture that's specifically designed to protect their data. With Snugg, you can rest assured that your privacy and security are our top priorities.
Snugg was founded by Robin Peters (CEO) and Neil Svensen in January 2022. They were soon joined by Mike Teall (Chief Commercial Officer) who was their first hire. Between them, Snugg’s senior leadership team has decades of deep experience in the energy, financial services and tech sectors. Snugg is now a team of 11 people and it continues to grow. If you’re interested in joining the team, check for open vacancies on our About page!
You can email us at hello@snuggenergy.com.
Or you can contact us on social media: Facebook, Instagram, Twitter, LinkedIn.
The Snugg head office is in the Bayes Centre at the University of Edinburgh. The Bayes Centre is the University’s hub for AI and data science innovation and is home to many innovative technology and data companies.
We hope you enjoy your Snugg experience. But if you have a complaint, please contact us by emailing support@snuggenergy.com. We take all feedback seriously and will do our best to resolve any issues as quickly and thoroughly as possible.
If your home is in England, Wales or Northern Ireland, you can find your full EPC report on the Gov.uk website. If your home is in Scotland, you can find it on the Scottish Energy Performance Certificate Register.
When you sign up to the Snugg platform, you’ll get a personalised home energy efficiency plan. The plan will include a list of possible home improvements, including the cost of installation, estimated energy cost savings, estimated carbon emissions savings and the estimated value it could add to your home. You can use this information, as well as additional information about grants you might qualify for and the financing options available to you, to decide which improvements you might want to make.
The time it takes to make an improvement will vary depending on the type of improvement, whether any work needs to be done before it's installed, and the time it takes to install it. Your installer will provide you with an estimate before starting the work. For example, cavity wall insulation can be installed within several hours, solar panels can be installed in as little as a day, and ground source heat pumps can be installed in up to three days.
We estimate the value that your home will increase based on the highest of two calculations:
- How much, in today's money, your home’s energy bills will be reduced over a 12-year period (the average time people stay in their homes).
- The increase in price for heat pumps and solar installations as a percentage of the money spent on the improvement, based on historical data analysed by the World Wildlife Fund (WWF).
We're constantly improving our approach and would value any feedback you may have in this area.